Terms of Service

2.1 You must be at least 18 years old and capable of entering a binding contract to use the Service.

2.2 You are responsible for maintaining the security of your account credentials. You must notify us immediately at support@parity.work if you suspect unauthorized access.

2.3 Each account is for a single user. Team or organizational access is governed by the workspace and org-level features described in the Service.

2.4 You must provide accurate information when creating your account and keep it current.

3.1 Free plan. Free accounts receive a limited number of flow executions per period. Limits are shown in your account settings. We reserve the right to change free-tier limits with 30 days’ notice.

3.2 Paid plans. Paid subscriptions are billed in advance on a recurring basis (monthly or annually). Prices are listed at parity.work/pricing. All fees are non-refundable except as required by applicable law or as stated in a specific offer.

3.3 Upgrades / downgrades. Plan changes take effect at the start of the next billing cycle unless stated otherwise.

3.4 Failed payments. If a payment fails, we may suspend your access until the balance is resolved. We will attempt to notify you before suspension.

3.5 Taxes. You are responsible for any applicable taxes on your purchase.

5.1 Ownership. You retain ownership of any documents, data, prompts, or other content you submit to the Service (“Your Content”).

5.2 License to operate. By submitting Your Content, you grant Parity a limited, non-exclusive, worldwide license to process and transmit Your Content solely to provide the Service to you. Input documents uploaded for flow execution are processed transiently to provide the Service and are not intentionally retained after processing completes, except as may be necessary for temporary processing, security, debugging, backup, legal obligations, or as otherwise described in our Privacy Policy. Compiled flow specifications and Evidence Records — which are not designed to contain your original document content — are retained in accordance with our Privacy Policy. This license ends when your account is deleted.

5.3 Responsibility. You are solely responsible for Your Content — including that you have the rights to submit it and that it does not violate any law or third-party rights.

5.4 No training use. We do not use Your Content to train or improve our AI models. We instruct our model providers not to use customer content for model training where such controls are available and as provided under our agreements with those providers.

5.5 Workflow Library Contributions.Parity maintains a public library of compiled workflow specifications (the “Corpus”) that other users can discover and adapt. By default, we may analyze the structure of flows you create — meaning the field mappings, extraction logic, and configuration schema, not your document content, extracted data, or any information specific to your business — to identify patterns suitable for inclusion in the Corpus. If a flow structure is identified as a candidate, it undergoes an internal anonymization process that removes all company-specific and business-identifying configuration before any version is published to the Corpus. At no point is your document content, extracted data, or the results of any execution shared or reviewed as part of this process.

This program is enabled by default.You may opt out at any time via Settings > Account > Workflow Library Contributions. Opting out prevents your flow specifications from being reviewed for Corpus inclusion going forward; it does not remove any specifications already incorporated into the library.

6.1 Platform. All software, algorithms, designs, and content that make up the Parity platform (excluding Your Content) are the property of Parity or its licensors. Nothing in these Terms transfers any ownership of the platform to you.

6.2 Feedback. If you provide suggestions or feedback about the Service, you grant us a perpetual, royalty-free right to use that feedback without obligation to you.

6.3 Corpus derivatives. Compiled flow specifications you create remain Your Content as described in Section 5.1. Generalized, anonymized versions of flow structures incorporated into the Parity Corpus under Section 5.5 are derived works that become part of the Parity platform and are owned by Parity. Parity will not identify you, your organization, or any business-specific information as the source of any Corpus contribution.

Compiled execution outputs are designed to produce consistent results from identical inputs under the same execution environment. The Evidence Record for each compiled execution documents the full input-to-output chain.

Governed probabilistic execution outputsare generated by AI models subject to Parity’s governance layer. These outputs:

• Are not guaranteed to be accurate, complete, or error-free
• Should be reviewed before being relied upon as the sole basis for legal, financial, medical, compliance, or other consequential decisions
• May reflect characteristics or limitations of the underlying models

Human-in-the-loop outputs incorporate a structured human decision recorded in the Evidence Record. Human reviewers are responsible for the accuracy of their decisions.

The Evidence Record for every execution — regardless of path — documents which execution path(s) were used, the inputs, any decisions made, and the output. You are responsible for reviewing and validating outputs before acting on them. The existence of an Evidence Record does not guarantee correctness; it guarantees traceability.

12.1 These Terms remain in effect while you have an account with us.

12.2 You may close your account at any time by contacting us at support@parity.work or using the account deletion feature in Settings. Closure does not entitle you to a refund of prepaid fees.

12.3 We may suspend or terminate your account if you violate these Terms, fail to pay, or for any other reason with reasonable notice (except for serious violations, where we may act immediately).

12.4 Sections 5, 6, 7, 9, 10, 11, 13, and 17 survive termination.

13.1 Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.

13.2 Arbitration and class action waiver. PLEASE READ THIS SECTION CAREFULLY. ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE — EXCEPT CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT OR MISAPPROPRIATION, WHICH MAY BE BROUGHT IN COURT — WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION UNDER THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION, RATHER THAN IN COURT. YOU AND PARITY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU MAY OPT OUT OF THIS ARBITRATION PROVISION WITHIN 30 DAYS OF FIRST CREATING AN ACCOUNT BY SENDING WRITTEN NOTICE TO SUPPORT@PARITY.WORK.

13.3 Courts. For any claim not subject to arbitration, you consent to the exclusive jurisdiction of the state or federal courts located in Delaware.